"url": "https://www.linked2link.co.uk/support" } }

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Privacy Policy

Last updated: February 23, 2026

Introduction

Welcome to linked2link ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social networking application and website (collectively, the "Service").

Information We Collect

Personal Information You Provide

  • Account Information: Name, email address, password, and date of birth
  • Profile Information: Bio, location, education, hobbies, and social media links
  • Profile Media: Profile pictures and cover photos
  • Content: Posts, comments, messages, stories, and other content you create
  • Dating Profile: Interests, preferences, and matchmaking data (if you opt-in)
  • Marketplace: Listings you create for buying/selling items

Information Collected Automatically

  • Device Information: Browser type, operating system, device identifiers
  • Usage Data: Features used, time spent on app, interactions
  • Log Data: IP address, access times, pages viewed
  • Location: Approximate location based on IP (precise location only with consent)

How We Use Your Information

  • To create and manage your account
  • To enable social features (posts, comments, reactions, friendships)
  • To facilitate messaging and real-time communication between users
  • To provide dating and matchmaking services (if you opt-in)
  • To operate the marketplace feature
  • To send you notifications about relevant activity
  • To personalize your experience with AI-powered recommendations
  • To improve and optimize our application
  • To ensure security and prevent fraud
  • To comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

  • With Other Users: Your profile information and posts are visible to other users based on your privacy settings
  • Service Providers: We use third-party services for image hosting (Cloudinary), email delivery (Resend), and analytics
  • AI Services: Content may be processed by AI services to provide features like smart suggestions (data is not stored by these services)
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, acquisition, or sale of assets

Your Privacy Controls

You have control over your information:

  • Profile Privacy: Control who can see your profile (Everyone, Friends Only, or Private)
  • Post Privacy: Choose who can see your posts
  • Message Privacy: Control who can send you direct messages
  • Activity Status: Choose whether to show your online status
  • Blocking: Block users you don't want to interact with
  • Data Export: Request a copy of your personal data
  • Account Deletion: Request deletion of your account and associated data

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption of data in transit (HTTPS/TLS), secure password hashing (bcrypt), JWT-based authentication, and two-factor authentication (2FA) options. Messages are protected with end-to-end encryption. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy & Parental Controls

Minimum Age: Our service requires users to be at least 13 years old to create an account, in compliance with COPPA (Children's Online Privacy Protection Act) and similar regulations.

Junior Mode (Ages 13-15): Users under 16 are automatically placed in "Junior Mode" with the following protections:

  • No access to dating features
  • No access to marketplace
  • No access to meetups/location-based features
  • No access to nearby discovery
  • Content filtering for age-appropriate content

Parental Controls: Parents/guardians can:

  • Link their account to their child's account using a secure code
  • Monitor their child's activity (posts, comments, logins)
  • Approve or reject friend requests
  • Set screen time limits
  • Configure content filtering settings
  • Receive notifications about their child's activity

If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately at privacy@linked2link.com.

Third-Party Services

Our Service integrates with the following third-party services:

  • Google Authentication: For secure sign-in (subject to Google's Privacy Policy)
  • Cloudinary: For image and media storage
  • OpenAI: For AI-powered features (content is not retained)
  • GIPHY: For GIF search functionality

These services have their own privacy policies, and we encourage you to review them.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain certain information for legal purposes (e.g., to comply with legal obligations, resolve disputes, or enforce agreements).

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws, including GDPR for users in the European Economic Area.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your data
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@linked2link.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page, updating the "Last updated" date, and sending you a notification within the app. Your continued use of the Service after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us:

© 2026 Linked2link Ltd. All rights reserved.